Privacy
Policy.

This Privacy Policy explains how Sky Bound Events (Pty) Ltd, as organiser of the Pretoria Airshow, collects, uses, stores, shares and protects personal information when you visit or interact with pretoriaairshow.com.

We are committed to protecting your privacy and processing your personal information lawfully, reasonably and transparently in accordance with the Protection of Personal Information Act, 4 of 2013, commonly known as POPIA.

By using this website, submitting your details, signing up for updates, contacting us, or engaging with Pretoria Airshow-related services, you acknowledge that your personal information may be processed as described in this Privacy Policy.

Pretoria Airshow is an event organised by:

For the purposes of POPIA, Sky Bound Events (Pty) Ltd is the Responsible Party for personal information collected directly through pretoriaairshow.com.

Depending on how you use the website, we may collect the following categories of personal information:

3.1 · Information You Provide Directly

This may include:

• Your name and surname;
• Your email address;
• Your telephone or mobile number;
• Your organisation or company name, where applicable;
• Your enquiry, message or communication content;
• Your preferences relating to event updates, VIP packages, ticket alerts, sponsor opportunities, vendor participation, media enquiries or related communications.

3.2 · Marketing and Event Update Information

If you sign up for updates, we may use your contact details to send you information about:

• Pretoria Airshow announcements;
• Ticket releases and ticket reminders;
• VIP package updates;
• Weather contingency notices;
• Programme updates;
• Sponsor, vendor, exhibitor or partner information;
• Competitions, promotions or related event activations;
• Important operational or visitor information.

You may unsubscribe from promotional communications at any time.

3.3 · Technical and Website Usage Information

When you visit the website, certain technical information may be collected automatically, including:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Pages visited;
• Date and time of access;
• Referring website or link;
• General website usage behaviour.

This information helps us understand website performance, improve user experience, protect the website and identify technical issues.

3.4 · Ticketing and Payment Information

Ticket purchases may be processed through third-party ticketing platforms, including iTickets or another appointed ticketing provider.

Where you purchase tickets through a third-party platform, that platform may collect and process information such as your booking details, payment information, ticket selection, billing details and related transaction information. Pretoriaairshow.com may redirect you to the relevant ticketing provider, but we do not control the privacy practices of third-party ticketing platforms.

You should review the privacy policy and terms of the relevant ticketing provider before completing your purchase.

We may process your personal information for the following purposes:

• To operate and maintain the Pretoria Airshow website;
• To respond to your enquiries or requests;
• To send event-related updates and communications;
• To manage newsletter or mailing list subscriptions;
• To provide information about tickets, VIP packages, event access, programme updates and weather contingencies;
• To communicate with sponsors, vendors, exhibitors, media partners or service providers;
• To improve the website, content, user experience and event communication;
• To detect, prevent and respond to website abuse, security incidents or unlawful activity;
• To comply with legal, regulatory, operational or safety obligations;
• To protect the rights, property, safety and legitimate interests of Sky Bound Events, event attendees, service providers, partners and members of the public.

We process personal information only where we have a lawful basis to do so. This may include:

• Your consent, for example when you sign up for updates;
• The performance of a contract or steps leading to a contract, for example where you make an enquiry about participation, sponsorship, vending or ticketing;
• Compliance with a legal obligation;
• The protection of legitimate interests, including event planning, visitor communication, safety, website security and operational administration;
• The protection of your legitimate interests, including receiving important event-related information.

We may send you direct marketing communications where you have provided your details and consented to receive such communications, or where the law otherwise allows us to do so.

These communications may include updates about Pretoria Airshow, ticket availability, event announcements, VIP packages, competitions, promotions, sponsors, partners and related event activations.

Every direct marketing communication will include a reasonable way to opt out or unsubscribe. You may also request removal from our mailing list by contacting us at info@skyboundevents.co.za.

We do not sell your personal information.

We may share your personal information with trusted third parties where necessary for the purposes described in this Privacy Policy, including:

• Website hosting and technical service providers;
• Email, newsletter or communication platforms;
• Ticketing providers;
• Payment processors, where applicable;
• Event service providers;
• Security, safety, medical, operational or logistics providers, where necessary;
• Sponsors or partners, only where you have consented or where a lawful basis exists;
• Professional advisers, including legal, accounting or compliance advisers;
• Public authorities, regulators or law enforcement bodies where required by law.

Where we use third-party service providers, we take reasonable steps to ensure that they process personal information lawfully, securely and only for authorised purposes.

Pretoriaairshow.com may use cookies and similar technologies to improve website functionality, analyse website traffic, remember preferences and support marketing or performance measurement.

Cookies are small files stored on your browser or device. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.

Where required, the website may ask for your cookie preferences.

The website may contain links to third-party websites, platforms or services, including ticketing platforms, sponsor websites, partner websites, social media pages or embedded content.

We are not responsible for the privacy practices, security or content of third-party websites. Once you leave pretoriaairshow.com, the privacy policy of the relevant third party will apply.

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

These measures may include access controls, secure hosting, data minimisation, encryption where appropriate, administrative safeguards and regular review of our systems and service providers.

However, no website, online platform or electronic communication method is completely secure. You use the website and submit information electronically at your own risk.

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

For example:

• Enquiry information may be retained for administrative follow-up;
• Newsletter subscription information may be retained until you unsubscribe;
• Event-related records may be retained for operational, legal, accounting, safety or reporting purposes;
• Technical website logs may be retained for security, analytics and troubleshooting purposes.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.

The Pretoria Airshow is a family-friendly public event. However, this website is not intended to collect personal information directly from children without the consent of a parent or legal guardian.

If you are under the age of 18, you should not submit personal information through the website without the permission of a parent or guardian.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information or obtain the necessary consent.

Some of our service providers, including website hosting, analytics, email or cloud service providers, may process or store personal information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that appropriate safeguards are in place and that the information is protected in a manner consistent with POPIA.

Subject to applicable law, you have the right to:

• Ask whether we hold personal information about you;
• Request access to your personal information;
• Request correction, deletion or destruction of your personal information;
• Object to the processing of your personal information;
• Withdraw consent where processing is based on consent;
• Opt out of direct marketing communications;
• Lodge a complaint with the Information Regulator of South Africa.

To exercise these rights, please contact us using the details below.

If you believe that your personal information has been processed unlawfully or that your privacy rights have been infringed, you may contact the Information Regulator of South Africa.

We may update this Privacy Policy from time to time to reflect changes in the law, website functionality, event operations, service providers or our privacy practices.

The latest version will be published on pretoriaairshow.com and will apply from the date stated at the top of the policy.

For privacy-related questions, requests or complaints, please contact: